What does Freshdesk really cost? Freshdesk pricing, November 2026
Freshdesk starts at $19 per month. Here is every plan, what a team really pays, and when another tool is the better deal.
We compare independently. Some links are affiliate links: if you buy through them we may earn a commission, at no extra cost to you. It never changes our prices, order or verdicts. How we make money
- Starting price
- $19/mo
- Free plan
- No
- Yearly discount
- —
Freshdesk plans and prices
| Plan | Billed yearly | Billed monthly | Unit | Status |
|---|---|---|---|---|
| Growth | $19 | — | per agent/month | ✓ Checked |
| Pro | $55 | — | per agent/month | ✓ Checked |
| Enterprise | $89 | — | per agent/month | ✓ Checked |
Source: Freshdesk pricing page, checked November 14, 2026. US dollars, excluding sales tax.
What would Freshdesk cost your team?
- Per year, billed yearly
- $1,140
- Per year, billed monthly
- —
Priced per agent/month, so we multiply by 5. Excludes tax, add-ons and one-time onboarding fees.
Cheaper or better alternatives to Freshdesk
Well-known tools that compete with Freshdesk, ordered by our quality rating, never by commission.
- Help ScoutOur top pick
$25/mo
Shared inbox and help desk that feels like email.
✓ Free plan · Trial: 15 days
- 2ZendeskMost popular
$19/mo
Customer service software with ticketing, chat and help center.
From $19/month · Trial: 14 days
- 3
$29/mo
AI-first customer service platform with messenger and help desk.
From $29/month · Trial: 14 days
- 4
$25/mo
Shared inbox for teams that handle customer email together.
From $25/month · Trial: 14 days
- 5GorgiasLowest price
$10/mo
Help desk built for ecommerce and Shopify stores.
From $10/month · Trial: 7 days
See all Freshdesk alternatives →
Frequently asked questions
How much does Freshdesk cost?
Freshdesk's paid plans start at $19 per month (Growth, per agent/month). There is no free plan.
Does Freshdesk have a free plan?
No, Freshdesk has no free-forever plan.
Does Freshdesk have a free trial?
Yes: 14 days.