What does Intercom really cost? Intercom pricing, November 2026
Intercom starts at $29 per month. Here is every plan, what a team really pays, and when another tool is the better deal.
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- Starting price
- $29/mo
- Free plan
- No
- Yearly discount
- Up to 26%
Intercom plans and prices
| Plan | Billed yearly | Billed monthly | Unit | Status |
|---|---|---|---|---|
| Essential | $29 | $39 | per seat/month | ✓ Checked |
| Advanced | $85 | $99 | per seat/month | ✓ Checked |
| Expert | $132 | $139 | per seat/month | ✓ Checked |
Source: Intercom pricing page, checked November 12, 2026. US dollars, excluding sales tax.
What would Intercom cost your team?
- Per year, billed yearly
- $1,740
- Per year, billed monthly
- $2,340
Priced per seat/month, so we multiply by 5. Excludes tax, add-ons and one-time onboarding fees.
Cheaper or better alternatives to Intercom
Well-known tools that compete with Intercom, ordered by our quality rating, never by commission.
- Help ScoutOur top pick
$25/mo
Shared inbox and help desk that feels like email.
✓ Free plan · Trial: 15 days
- 2ZendeskMost popular
$19/mo
Customer service software with ticketing, chat and help center.
From $19/month · Trial: 14 days
- 3
$19/mo
Help desk and ticketing from Freshworks, with a free plan.
From $19/month · Trial: 14 days
- 4
$25/mo
Shared inbox for teams that handle customer email together.
From $25/month · Trial: 14 days
- 5GorgiasLowest price
$10/mo
Help desk built for ecommerce and Shopify stores.
From $10/month · Trial: 7 days
See all Intercom alternatives →
Frequently asked questions
How much does Intercom cost?
Intercom's paid plans start at $29 per month (Essential, per seat/month). There is no free plan.
Does Intercom have a free plan?
No, Intercom has no free-forever plan.
Does Intercom have a free trial?
Yes: 14 days.
Is Intercom cheaper if you pay yearly?
Yes. Paying yearly saves up to 26% compared with monthly billing.