What does Jira Service Management really cost? Jira Service Management pricing, November 2026
Jira Service Management starts at $21.50 per month and has a free plan. Here is every plan, what a team really pays, and when another tool is the better deal.
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- Starting price
- $21.50/mo
- Free plan
- Yes
- Yearly discount
- —
Jira Service Management plans and prices
| Plan | Billed yearly | Billed monthly | Unit | Status |
|---|---|---|---|---|
| Standard | — | $21.50 | per agent/month | ✓ Checked |
| Premium | — | $55.28 | per agent/month | ✓ Checked |
| Enterprise | Contact sales | — | per agent/month | ✓ Checked |
Source: Jira Service Management pricing page, checked November 14, 2026. US dollars, excluding sales tax.
What would Jira Service Management cost your team?
- Per year, billed yearly
- —
- Per year, billed monthly
- $1,290
Priced per agent/month, so we multiply by 5. Excludes tax, add-ons and one-time onboarding fees.
Cheaper or better alternatives to Jira Service Management
Well-known tools that compete with Jira Service Management, ordered by our quality rating, never by commission.
- Help ScoutOur top pick
$25/mo
Shared inbox and help desk that feels like email.
✓ Free plan · Trial: 15 days
- 2ZendeskLowest price
$19/mo
Customer service software with ticketing, chat and help center.
From $19/month · Trial: 14 days
- 3
$19/mo
Help desk and ticketing from Freshworks, with a free plan.
From $19/month · Trial: 14 days
- 4
$29/mo
AI-first customer service platform with messenger and help desk.
From $29/month · Trial: 14 days
- 5
$25/mo
Shared inbox for teams that handle customer email together.
From $25/month · Trial: 14 days
See all Jira Service Management alternatives →
Frequently asked questions
How much does Jira Service Management cost?
Jira Service Management's paid plans start at $21.50 per month (Standard, per agent/month). There is also a free plan.
Does Jira Service Management have a free plan?
Yes, Jira Service Management has a free plan with limited features.
Does Jira Service Management have a free trial?
Yes: 14 days (extendable to 30).